02/03/05 3:41 PM
VCCT Complete process
IW51
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Ed-VCCT Complete process
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Link 2
Link 3
Link 4
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Job Role
Insert Job Role rows as necessary.
Change History
Update the following table as necessary when this document is changed.
Date
Name
Change Description
VCCT Complete process
IW51
Trigger:
Business Sub-Process Variant Description (overview only - refer to BPD)
Input – From or Source
Field Value / Comments
Output - Results
Comments
Tips and Tricks/Prerequisites/Prior Processes (where applicable)
· Xxxx
Access Transaction:
Via Menu Path
Via Transaction Code
IW51
Procedure:
Transaction
Program
Screen
Sequence
Description
IW51
Client
Language
User Data
Job Role
1. Change command line to [iw51].
SAP Easy Access
2. Press [Enter].
Create Service Notification: Initial Screen
3. Update the following fields: (R – Required, O – Optional, C – Combined, D – Display, E – Empty)
Field Name
Description
R/O/C
Values
Notification
Description of the Notification.
R
Enter value in Notification.
Example: Testing Process
Serial Number
Description of the Serial Number.
R
Enter value in Serial Number.
Example: ed-01
Material
Material number of the real unit being received (Version number with the dash)
R
Enter value in Material
Example: 286351-2
Sold-to party
Description of the Sold-to party.
R
Enter value in Sold-to party.
Example: 181
4. Press [Enter].
Create Service Notification: ALS R&O
5. Select reference contract/line item to which you want to associate this repair and click on green check mark
Display Serviceable Item Contract: List of Contracts
6. Click on “Create Repair Sales Or” on the top right side (Action Box)
After clicking this, you should get a message on the button, stating that the order will be created once you save this notification.
Sometimes you may receive a message that the credit check was performed for the customer. if it pass credit management, no action is needed, but if it fails, then you will have to run transaction VKM3 to release the credit management block form the order, before you could proceed.
7. Click Save . And make a note of the repair order # created on the bottom of the page
Create Service Notification: ALS R&O
8. Change command line to [/nvl01n]. to process the goods receipt of the unit
9. Update the following fields: (R – Required, O – Optional, C – Combined, D – Display, E – Empty)
Field Name
Description
R/O/C
Values
Shipping point
Description of the Shipping point.
R
Enter value in Shipping point. Corresponding to the site on which you want to process this repair
Example: 1079
Order
Number identifying the order
R
Enter value in Order. The number you received on the bottom of the notification (Step 8)
Example: 6072
Delivery Type
Description of the Delivery Type.
R
Enter value in Delivery Type., “LR” is the return delivery type
Example: LR
10. Press [Enter].
Create Outbound Delivery with Order Reference
11. Click Item Overview .
12. Update the following fields: (R – Required, O – Optional, C – Combined, D – Display, E – Empty)
Field Name
Description
R/O/C
Values
SLoc
Description of the SLoc.
R
Enter value in Column SLoc. As we should receive the “Repairable” unit on storage location 100D
Example: 100D
13. Press [Enter].
14. Click Post goods receipt Button . To process the material movement
Returns Delivery Create: Overview
15. Change command line to [/nva02]. To go in change mode of the Repair Order
Create Outbound Delivery with Order Reference
16. Press [Enter].
Change Sales Order: Initial Screen
17. Click Button . Next to the first line item (to select the line record)
18. Click Configuration Button or select from the menu Extras >> Configuration
Change AM Repair 6072: Overview
.
19. Set your cursor on the “Repair Codes…” open area and Click Matchcode Button .
Change AM Repair 6072: Characteristic Value Assignment
20. Click
21. Click Button .
Repair Codes for Wheels
22. Click Back F3 .
Change AM Repair 6072: Characteristic Value Assignment
23. Click Button . Next to the first line item (to select the line record)
24. Click Repairs Button .
Change AM Repair 6072: Overview
25. Click Back F3 .
Change AM Repair 6072: Item Data
26. Click Yes Button . On the pop-up screen
Copy item proposal
Note: This will create the ZM03 Service (Work) Order.
27. Click Save .
Change AM Repair 6072: Overview
28. Change command line to [/niw32]. To go in change mode of the service (work) order (ZM03)
Change Sales Order: Initial Screen
29. Press [Enter].as the service order number should be in memory
In case you do not know the ZM03 #, just go to transaction VA03 to display the repair order, select the first line item, click on "Repair" button and then click on the "SM Order" button on the bottom, this will take you to the ZM03 order and on the top left you will see the number.
Change Order: Initial Screen
30. Update the following fields: (R – Required, O – Optional, C – Combined, D – Display, E – Empty)
Field Name
Description
R/O/C
Values
AcctIndic
Description of the AcctIndic.
R
Enter value in AcctIndic.
Example: z2
On a ZM03 service order ALWAYS enter "Z2" in the accounting indicator field and this order is used only for missing parts and should always have “Z2” for invoicing.
31. Select Order >> Create (special) >> Sub-order. (To create the ZM01)
Change Service (Direct from Customer) 5000003132: Central Header
32. Click Yes Button .
Create sub-order
33. Update the following fields: (R – Required, O – Optional, C – Combined, D – Display, E – Empty)
Field Name
Description
R/O/C
Values
Order Type
Description of the Order Type.
R
Enter value in Order Type.
Example: zm01
Note: The ZM03 order number should be defaulted on the "Superior Order" field, but if not, please enter it.
34. Press [Enter].
Create Sub-order: Initial Screen
35. Update the following fields: (R – Required, O – Optional, C – Combined, D – Display, E – Empty)
Field Name
Description
R/O/C
Values
Order Description
Text identifying the order description
O
Enter value in Order.
Example: testing process
Sold-to party
Customer number.
R
Enter value in Sold-to party.
Example: 181
ServProd.
Service Product number
R
Enter SRV material number
Example: SRV286351
Quantity
Description of the Quantity.
R
Enter value in Quantity.
Example: 1
AcctIndic
Description of the AcctIndic.
R
Enter value in AcctIndic.
Example: Z3
While we wait for an enhancement, manually set Accounting indicator field should be "Z2" ONLY for a T&M order, otherwise should be "Z3".
36. Click Enter . This will take you automatically to the configuration screen to define what repair code type you want to perform (Yes, you already did that on the sales order, but until the enhancement is ready, we need to do it twice)
Create Service (Internal) : Central Header
37. Click ”Repair Code…” Matchcode Button .
Create Service (Internal) : Characteristic Value Assignment
38. Click
39. Click Button .
Repair Codes for Wheels
40. Update the following fields: (R – Required, O – Optional, C – Combined, D – Display, E – Empty)
Field Name
Description
R/O/C
Values
Material In/Out
Material In number
R
Enter the dash number on the material in and on the material out characteristics.
Example: 286351-2
41. Click Matchcode Button .
Create Service (Internal) : Characteristic Value Assignment
42. Click
43. Click Button .
SM Order Type
44. Press [Enter].
45. Click Back F3 .
Create Service (Internal) : Characteristic Value Assignment
46. Click Button . To “Release” the work order for processing
Create Service (Internal) : Central Header
47. Click Yes Button .
Release order
48. Click Save .
Create Service (Internal) : Central Header
49. Change command line to [/nIW41]. To go confirm the work order operation & piece part consumption
Create Sub-order: Initial Screen
50. Update the following fields: (R – Required, O – Optional, C – Combined, D – Display, E – Empty)
Field Name
Description
R/O/C
Values
Operation
Description of the Operation.
R
Enter value in Operation. For testing purpose enter operation twenty
Example: 0020
Order
Service (Work) Order number
R
Enter the service order that you want to confirm
Example: 5000003133
51. Press [Enter].
Create PM Order Confirmation: Initial Screen
52. Click Goods movements Button . To enter the piece parts to consume
Note: Once the dependencies and Bills of Material (BOM) are working correctly, the standard parts needed for the repair will already exist here, but for now, we have to enter the material, location and quantity to be able to test our scenario.
Create PM Order Confirmation: Actual data
Confirmation of maintenance order Create : Goods movements
53. Update the following fields: (R – Required, O – Optional, C – Combined, D – Display, E – Empty)
Field Name
Description
R/O/C
Values
Material
Code identifying a product or component
R
Enter value in Material. For the piece part component that you want to consume on the repair operation confirmation
Example: 2611972
Quantity
Description of the Quantity.
R
Enter value in Column Quantity.
Example: 23
Plant
Plant Number
R
Enter value in Plant field
Example: 1079
Storage Location
Storage Location
R
Enter value in SLoc.
Example: 100A
Valuation Type
Description of the Valuation Type
R
Enter value in Column Valuation Type
Example: NEW
54. Press [Enter].
55. Click Save .
Confirmation of maintenance order Create : Goods movements
Note: Now to confirm any missing parts, enter the ZM03 order number and operation 0020 (Missing parts operation).
56. Update the following fields: (R – Required, O – Optional, C – Combined, D – Display, E – Empty)
Field Name
Description
R/O/C
Values
Order
Number identifying the order
R
Enter value in Order.
Example: 5000003132
Operation
Description of the Operation.
R
Enter value in Operation.
Example: 0020
57. Press [Enter].
Create PM Order Confirmation: Initial Screen
58. Click Goods movements Button .
Create PM Order Confirmation: Actual data
59. Update the following fields: (R – Required, O – Optional, C – Combined, D – Display, E – Empty)
Field Name
Description
R/O/C
Values
Material
Code identifying a product or component
R
Enter value in Material.
Example: 2612339
Quantity
Description of the Quantity.
R
Enter value in Column Quantity.
Example: 9
Plant
Plant Number
R
Enter value in Plant.
Example: 1079
SLoc
Storage Location
R
Enter value in SLoc.
Example: 100a
Valuation Type
Description of the Valuation Type
R
Enter value in Column Valuation Type
Example: NEW
60. Click Save .
Confirmation of maintenance order Create : Goods movements
61. Change command line to [/nIW32]. To change the service order (TECO)
Create PM Order Confirmation: Initial Screen
62. Update the following fields: (R – Required, O – Optional, C – Combined, D – Display, E – Empty)
Field Name
Description
R/O/C
Values
Order
Number identifying the order
R
Enter value in Order.
Example: 5000003133
Note: You first need to TECO the ZM01 and then you could TECO the ZM03.
63. Press [Enter].
Change Order: Initial Screen
64. Click Button .
Change Service (Internal) 5000003133: Central Header
65. Click Button .
Complete
66. Update the following fields: (R – Required, O – Optional, C – Combined, D – Display, E – Empty)
Field Name
Description
R/O/C
Values
Order
Number identifying the order
R
Enter value in Order.
Example: 5000003132
Note: Here is where you enter the ZM03 number.
67. Press [Enter].
Change Order: Initial Screen
68. Click Button .
Change Service (Direct from Customer) 5000003132: Central Header
69. Click Continue Button .
Repair confirmation to sales order
70. Click Button .
Complete
71. Change command line to [/nVL01N]. To create the delivery out by entering the shipping point (Plant) and the sales order number
Change Order: Initial Screen
72. Press [Enter].
Create Outbound Delivery with Order Reference
73. Update the following fields: (R – Required, O – Optional, C – Combined, D – Display, E – Empty)
Field Name
Description
R/O/C
Values
SLoc
Description of the SLoc.
R
Enter value in Column SLoc.
Example: 100D
Pick quantity
Description of the Pick quantity.
R
Enter value in Column Pick quantity.
Example: 1
Val. Type
Description of the Val. Type.
R
Enter value in Column Val. Type.
Example: repairable
Note: If you do not see a "Pick Quantity" column, make sure you click on the "Picking" tab.
74. Press [Enter].
75. Click 10 Button . To select the line item record
76. Select Extras >> Serial Numbers.
Outbound Delivery Create: Overview
77. Update the following fields: (R – Required, O – Optional, C – Combined, D – Display, E – Empty)
Field Name
Description
R/O/C
Values
Serial Number
Serial Number
R
Enter Serial Number that you are shipping out
Example: ed-01
Maintain Serial Numbers
78. Click Button .
Maintain Serial Numbers
79. Click Button .
Outbound Delivery Create: Overview
80. Click
Outbound Delivery Create: Header Details
81. Click Route Button . And select route “000100”
Outbound Delivery Create: Header Details
Route (1) 21 Entries Found
82. Click Save .
Outbound Delivery Create: Header Details
83. Change command line to [/nVT01n]. To Create the shipment document that will hold this delivery
Create Outbound Delivery with Order Reference
84. Update the following fields: (R – Required, O – Optional, C – Combined, D – Display, E – Empty)
Field Name
Description
R/O/C
Values
TransportPlanningPt
Description of the TransportPlanningPt.
R
Enter value in TransportPlanningPt. This will be the same as the plant number from where we are shipping
Example: 1079
85. Select Shipment type Z001
86. Update the following fields: (R – Required, O – Optional, C – Combined, D – Display, E – Empty)
Field Name
Description
R/O/C
Values
Shipment type
Description of the Shipment type.
R
Enter value in Shipment type.
Example: Z001 HON Shipment
87. Click Deliveries Button .
Create Shipment: Initial Screen
88. Update the following fields: (R – Required, O – Optional, C – Combined, D – Display, E – Empty)
Field Name
Description
R/O/C
Values
Shipping Point/Receiving Pt
Description of the Shipping Point/Receiving Pt.
R
Enter value in Shipping Point/Receiving Pt.
Example: 1079
Ship-To Party
Ship-To Party customer number.
R
Enter Ship-To Customer number.
Example: 181
89. Click Button . And you should see the delivery that you just created, getting assigned to the Shipment
Note: If you see more than one delivery assigned, you could drag them down to the "Deliveries not assigned area".
Select outbound deliveries
90. Click Deliveries Button .
HON Shipment $0001 Create: Shipments and Deliveries
91. Update the following fields: (R – Required, O – Optional, C – Combined, D – Display, E – Empty)
Field Name
Description
R/O/C
Values
FwdAgent
Description of the ForwardingAgent.
R
Enter value in FwdAgent.
Example: 100141
92. Press [Enter].
93. Click Planning .
94. Click Check-in .
95. Click Loading start .
96. Click Loading end Button .
97. Click Shpmt completion Button .
98. Click Shipment start Button .
99. Click Shipment end .
100. Click Save .
HON Shipment $0001 Create: Overview
101. Change command line to [/nDP91]. To go into Resource Related Screen to pick the components confirmed against this repair and pull them into the sales order for pricing
Create Shipment: Initial Screen
102. Enter the Sales Order number and Click Sales price Button . To go into the Pricing display mode
If you do not want to check pricing right now (You could check this on the sales order later), just click on the "Billing Request" button.
Resource-Related Billing Request: Initial Screen
103. If you open the hierarchy (Clicking on the triangle) you will display the items and if you double click on a specific part, it will display the pricing for that particular part
Note: you could also select from the menu "Extras >> Simulate" if you want to simulate the sales order before saving.
Billing request for resource-related billing document
104. Click Billing request Button .
105. Click Yes Button .
Create billing request
Note: By creating the billing request, you will see new lower level items created on the sales order as you could see items 1040 & 1050 on the order image below.
106. Click Button . To save the sales order
Change AM Repair 6072: Overview
107. Change command line to [/nVA02]. To go display, review or change the sales order prices
SAP Easy Access
108. Press [Enter].
Change Sales Order: Initial Screen
109. Select line item you want to change and select menu path Goto. >> Item >> Conditions “ (Or “Money” Button)
Change AM Repair 6072: Overview
Note: You will see on the "Net Value" column the price of the items (Scroll to the right if you do not see the net value column on your default layout). As you could see on this particular example, the line item that contains the part consumed on the ZM01 (Acc. Indicator “Z3”) has price $0.00 as this is a CPAL contract and parts used should be free (Unless a structural or any other kind of agreement of course)
Change AM Repair 6072: Item Data
Note: It will display all the pricing conditions that you want to check and you could do changes here if you want to.
110. Click Button “Save” .
Change AM Repair 6072: Item Data
111. Change command line to [/nVF01]. To create the Billing document
Change Sales Order: Initial Screen
112. Select Z8 in list box. Only If is a CPAL and to process the deferred revenue part
otherwise, go to step 116
Create Billing Document
Create Billing Document
113. Press [Enter].
Create Billing Document
114. Click Button . If you want, to verify the amount that will be deferred for this repair
R&O CPAL not AR Post (Z8) Create: Overview of Billing Items
115. Click Button . Once you are comfortable with the invoice information
R&O CPAL not AR Post (Z8) Create: Item Data
116. Enter sales order number and Press [Enter].
Create Billing Document
117. Click Button . Once user feels comfortable with Invoice information
HW Invoice Repair (ZFR) Create: Overview of Billing Items
Note: On this example, you could see that only the part we confirmed as a missing part, has a $ value.
118. Change command line to [/nVA01]. To create the CPAL Landings invoice
SAP Easy Access
119. Select Sales Org 1000 , Dist Channel “01”, Division “01” and Sales Office “1023”.
Create Sales Order: Initial Screen
120. Click Create with Reference Button .
Create Sales Order: Initial Screen
121. Click
Create with Reference
122. Click Selection list Button .
Create with Reference/Release from Contract
123. Click Button . To de-select all materials from the contract
124. Click Button . To select the fleet that you want to invoice landing for
125. Enter Quantity you want to Invoice for
126. Press [Enter]. If you receive any warnings
127. Click Copy Button .
Service Contract 440000087: Selection List for Reference Document
128. Enter the plant for each line item and Select line item and Click Button . If you want to display landings price for a particular fleet
Create Debit Memo Request: Item Data
129. Click Button . Once user feels comfortable with the price
Create Debit Memo Request: Item Data
If you receive a "Document incomplete" message it is because you did not assigned a plant to the Landing items, you could avoid this by entering the plant at the document header screen.
Next steps are only needed if you get the Incomplete document message, otherwise go to step 136
130. Click Edit Button .
Save Incomplete Document
131. Double-Click on one of the records for SAP to take you to the missing information field
Create Debit Memo Request: Incompletion Log
132. Enter the plant number (e.g. 1079 )
Create Debit Memo Request: Item Data
Create Debit Memo Request: Item Data
133. Click Button . To go to the next missing field
Create Debit Memo Request: Item Data
Create Debit Memo Request: Incompletion Log
134. Once information is complete Click Button .
Create Debit Memo Request: Item Data
135. Notice on the bottom the landings invoice request document # (This is not the invoice, is just the request) .
136. Change command line to [vf01]. To create the Landings billing document with reference to this request
137. Press [Enter].
Create Billing Document
138. Click Button . Once you are comfortable with the information
HW Debit Memo (ZL2) Create: Overview of Billing Items